MSK Matrimony.com is an online matrimonial portal to provide you with matrimonial services. This privacy statement is common to all the matrimonial Website/apps operated under MSK Matrimony.com Since we are strongly committed to your right to privacy, we have drawn out a privacy statement with regard to the information we collect from you. You acknowledge that you are disclosing information voluntarity. By accessing /using the website/apps and/or by providing your information, you consent to the collection, use, share, store and process the info you disclose on the website/apps in accordance with this Privacy Policy. If you do not agree for use of your information, please do not use or access this website/apps.
The information we gather from members and visitors who apply for the various services our Website/Apps offers includes, but may not be limited to, photo of the user, email address name, date of birth, educational qualifications, Caste certificate / School TC , based on your explicitly consent identify proof documents which you voluntarily submit for verification purpose, a user-specified password, mailing address, Pin code and telephone/mobile number.
The user information we collect depends on the context of your interactions with us and the website or Apps, the choices you make and the products and features you use. The User Information is used for authentication and account access, When the user accesses our websites , data relating to device ID, log files ,Geographic Location, device Information/specification are also collected automatically.
We may use also your personal information for verification, analysis of data, usage trends and to evaluate and improve our site/App, marketing research , preventing of frauds. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our website/apps. We identify and use your IP address to help diagnose problems with our server, and to administer our website/apps. Your IP address is also used to help identify you and to gather broad demographic information.
MSK Matrimony.com collects information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our websites or apps, products, and services ,marketing research from our users primarily to ensure that we are able to fulfil your requirements and to deliver Personalised experience.
The information you give us is held with the utmost care and security. We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer visitor.
Where required or permitted by law, information may be provided to others, such as regulators and law enforcement agencies or to protect the rights, property or personal safety of other members or the general public. We may voluntarily share your information with law enforcement agencies / Gateway service providers / anti-fraud solution provider(s) if we feel that the transaction is of suspicious nature.
As stipulated in the Privacy Policy we will retain the information we collect from users under the following circumstances:
For as long as the users subscribe to our services to meet their suitable purpose(s) for which it was collected, for the sake of enforcing agreements, for performing audits, for resolving any form of disputes, for establishing legal defences, for pursuing legitimate businesses and to comply with the relevant applicable laws.
We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate internal control measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the intemet itself is 100% secure. Once your information is in our possession, we adhere to security guidelines protecting it against unauthorised access
We may change this Privacy Policy from time to time without any notice to you. However, changes will be updated in the Privacy Policy page.
How to address your Grievance : The Grievance officer Address - The Mysore Sambhukula Kshatriya Sangha , No 1/A, Sirur Park Road, Seshadripuram, Bangalore - 560020 grievanceofficer@mskmatrimony.com
The Grievance officer shall be available between 11 am to 5 pm IST from Monday to Saturday excluding Sundays and Public Holidays.